RCB Consulting Group LLC Onsite Support
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Subscriber Benefits
Discounted Hourly Rates
Enhanced Performance
Minimized Downtime
Remote Service Support©*
Virtual HelpDesk©*



San Francisco Bay Area
Emergency Onsite Visit
Initial Hour Pre-Payment required.

PC / "End User" issues
$90/hr 1 hour minimum
non-refundable
Server / Network issues
$150/hr 1 hour minimum
non-refundable
'As Available' scheduling on a first come first served basis.

Subscriber emergencies and 'in process' projects take precedence.

Your ticket is your place in line, be sure to fill out a ticket after completing the PayPal process!

Support Subscription Package: Residential
$50 Month
up to 3 PCs

  • Home Office/Residential Consumer
  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 5% discount on all hourly rates
  • 1 hour Remote Service Support© included each month ($90 value) *
Support Subscription Package: Bronze
$200 Month per facility
up to 1 server and 10 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 5% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 2 hours Remote Service Support© included each month ($180 value) *
Support Subscription Package: Silver
$300 Month per facility
up to 2 servers and 15 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 10% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 3 hours Remote Service Support© included each month ($270 value) *
Support Subscription Package: Gold
$500 Month per facility
up to 4 servers and 20 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 15% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 4 hours Remote Service Support© included each month ($360 value) *

Pike County, Missouri
Emergency Onsite Visit
Initial Hour Pre-Payment required.

PC / "End User" issues
$50/hr 1 hour minimum
non-refundable
Server / Network issues
$100/hr 1 hour minimum
non-refundable
'As Available' scheduling on a first come first served basis.

Subscriber emergencies and 'in process' projects take precedence.

Your ticket is your place in line, be sure to fill out a ticket after completing the PayPal process!

Support Subscription Package: Residential
$25 Month
up to 3 PCs

  • Home Office/Residential Consumer
  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 5% discount on all hourly rates
  • 1 hour Remote Service Support© included each month ($50 value) *
Support Subscription Package: Bronze
$125 Month per facility
up to 1 server and 10 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 5% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 2 hours Remote Service Support© included each month ($100 value) *
Support Subscription Package: Silver
$200 Month per facility
up to 2 servers and 15 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 10% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 3 hours Remote Service Support© included each month ($150 value) *
Support Subscription Package: Gold
$350 Month per facility
up to 4 servers and 20 stations

  • Same-day response window for PC Hardware
  • Virtual HelpDesk© *
  • 15% discount on all hourly rates
  • Free domain hosting for your business. ($20/month value!)
  • 4 hours Remote Service Support© included each month ($200 value) *
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* Virtual HelpDesk© and Remote Service Support© requires the purchase of DSL services by the client, and installation of a small device.

We pay for the device, we install the device, we maintain and manage the device. You'll have absolutely NO worries there!

Once in place, we use VNC and the device to securely provide remote desktop support.

That's right, when you need somone to look over your shoulder, when the problem occurs, you call us, and we remotely assist lickity split!

At first this will be offered during specific hours only, but later, we'll have a 24/7 call center to service your needs round the clock!

Additionally, to prevent problems, during a scheduled period each month, we'll remotely 'tune up' your PC(s) and Servers, to make sure things are in proper working order for when you need them.

Minimizing downtime is critical for your bottom line, and everyone in the Group not only knows it, but lives it.

This need not be you!

We can protect you from these guys!

But the first step is up to you.

© RCB Consulting